Inlays Home | FAQ | Installation Instructions | Template Measuring Instructions What is an inlay? What does an inlay do? What type of fixtures can an inlay be used on? What types of surfaces are not suitable for an inlay? Is an inlay difficult to install? What's included in the NAPCO inlay kit? Do all inlays require a template? How do I make a template? What colors do NAPCO inlays come in? Can I custom order an anti-slip surface for my inlay? What about the edge of the inlay? How durable are inlays? What if the tub or shower bottom is soft? Once I place my order, how long before I receive my inlay? How long before my customer can use their bathtub or shower? How should my customer clean the inlay? Does the inlay come with a guarantee? Should I offer my customer a guarantee on the inlay? What should I charge to install an inlay? Will the inlay come loose? Q: What is an inlay? A: An inlay is a custom manufactured piece of laminate that completely covers the bottom of a bathtub or shower. Using special adhesive, a permanent bond is created to the tub or shower bottom. The end result is a permanently repaired fixture. back to top Q: What does an inlay do? A: Inlays permanently repair cracks in fiberglass, plastic and acrylic tub and shower bottoms. The damaged bottom is permanently repaired with a brand new slip resistant bottom. back to top Q: What type of fixtures can an inlay be used on? A: Fiberglass, plastic and acrylic bathtub and shower bottoms. back to top Q: What types of surfaces are not suitable for an inlay? A: NAPCO inlays are not suitable for porcelain, ceramic, pressed steel or cast iron bathtub or shower bottoms. back to top Q: Is an inlay difficult to install? A: No. Most people install their first one in under 45 minutes. After you have installed a couple, it should take no more than 30 minutes for installation. back to top Q: What's included in the NAPCO inlay kit? A: Red rosin paper for tracing your next inlay template, custom made inlay, complete step-by-step installation instructions, special adhesive, applicator and disposable gloves. back to top Q: Do all inlays require a template? A: Templates are required for irregular shapes or more complicated designs. Inlays with simple square or rectangular shapes (including drain holes or drain wraps) can be ordered by filling out our easy-to-use ordering forms, which you can download right here. back to top Q: How do I make a template? A: It's easy to do. Complete instructions are on this site. back to top Q: What colors do NAPCO inlays come in? A: NAPCO has two very popular colors, white and bone. Plus, inlays can be refinished along with a bathtub or shower to any color your customer wants. back to top Q: Can I custom order an anti-slip surface for my inlay? A: All inlays come standard with a built-in anti-slip surface. It's never an extra cost. back to top Q: What about the edge of the inlay? A: Our precision manufactured inlays have an attractive beveled edge that blends right in with the fixture. back to top Q: How durable are inlays? A: Extremely durable. The new inlay will permanently bond to the existing tub or shower bottom. A properly installed inlay will not leak, crack or delaminate. back to top Q: What if the tub or shower bottom is soft? A: Not a problem. Simply drill a few holes in the the fixture bottom and fill with NAPCO's Froth Pak The bottom will be shored up nicely. There's no need to patch the holes, because the inlay will permanently cover them. back to top Q: Once I place my order, how long before I receive my inlay? A: We manufacture the templates in our facility. Therefore, we ship the next day after receipt of the template or completed order form. back to top Q: How long before my customer can use their bathtub or shower? A: 24 hours to shower, 48 hours to bathe. back to top Q: How should my customer clean the inlay? A: Clean as you would any fiberglass, acrylic or plastic surface. back to top Q: Does the inlay come with a guarantee? A: Yes. If installed according to directions, NAPCO gives a lifetime guarantee against cracking or delaminating. back to top Q: Should I offer my customer a guarantee on the inlay? A: Yes. Most refinishers offer a 5-year warranty. back to top Q: What should I charge to install an inlay? A: Pricing for your customers depends on several factors - the size of the inlay, whether the job is residential or commercial and how many you are installing at one time. Call NAPCO toll-free for help on bidding your jobs. back to top Q: Will the inlay come loose? A: If you follow NAPCO's easy step-by-step instructions, the inlay will permanently bond to the original bottom. In the unlikely event one was installed incorrectly, you can remove the inlay, sand the surface and install a new inlay. back to top