Equipment, Supplies, and Training for the Professional Refinisher

NAPCO Ltd

FAQ

Bathtub, tub, tile & shower refinishing training

FREQUENTLY ASKED QUESTIONS

Shower Tile Repair Training Students learn spot repair techniques that add extra profit

Q: How much can I make?
A: Your cost for chemicals, coatings, and sundry items is less than $25 per bathtub. It takes approximately 2 1/2 - 3 hours to professionally refinish a bathtub. Refinishers are getting between $325 and $550 per bathtub. That means you earn $100 plus per hour! Refinish only five bathtubs per week at $350 per tub (a lower price for professional work) and you will earn $1,750 per week. That's over $91,000 per year part-time! Most refinishers complete two tubs per day. Some hire additional help. In either case your income should be well into six figures per year.

Q: Why should I choose NAPCO over other training classes?
A: The difference is your success. Other training outfits give you mostly classroom education with little, if any, actual spraying experience. It's like watching someone give a haircut and then trying to open your own barber shop. NAPCO graduates receive several hours of personal hands-on spray time. We are the only class taught by a former franchise trainer. We offer convenient Saturday/Sunday and weekday classes to fit your busy schedule. Plus, all NAPCO customers earn everyday discounts in our Gemstone rewards program. The more you buy, the more you save!

Q: What type of experience does your trainer have?
A: Our trainer has extensive experience both refinishing and training. He is skilled at all aspects of the business, from start up to growing the business. He has done it all including leading the training division for a well respected national refinishing franchise. When people buy a franchise and spend that kind of money, the training better be good.

Q: Exactly what is covered in the class?
A: Here is a complete schedule. The content and spray time is the same for the weekday (Thursday/Friday) and the weekend (Saturday/Sunday) classes.

Saturday (8:00 am - 6:00 pm) or Thursday (8:00 AM - 5:00 PM)

  • General overview of the refinishing business
  • How to put together your business plan
  • Marketing your business
  • Repairing cracked or broken acrylic or fiberglass tub or shower bottoms for a big profit
  • Tub to shower conversions - profitable way to give access to the elderly and disabled
  • Intro to bathtub liners
  • Surface preparation for porcelain, acrylic, ceramic, fiberglass and more
  • Refinishing "how to" overview - bathtubs, wall tile, sinks, kitchen countertops, cabinets and appliances
  • Chip and spot repair
  • Color matching
  • Multi-colored faux granite countertop coatings
  • Slip resistant surfaces
  • Add on sales
  • Equipment requirements
  • Equipment maintenance
  • Product knowledge
  • Safety
  • Spraying basics
  • Hands-on spraying practice - Click here for videos of spraying training
  • Sunday (8:00 am - 4:00 pm) ) or Friday (8:00 AM - 5:00 PM)
  • Staying competitive
  • How to make the bidding process work for you
  • Hiring employees
  • Tub detailing
  • More Spray Basics
  • Question and Answer Session
  • Hands-on spraying practice
How to Repair Tile - FAQ Students spend a lot of time learning how to properly spray a tub.

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Q: I'm worried I won't be able to sell my services. Can you help?
A: Your trainer, NAPCO's trainer has hands-on experience getting refinishing work. He will teach the skills and methods you'll need to go out and start getting work right away. And when you leave class, you are not alone. We offer many of the same services as franchises but without the heavy investment. We'll help you with...

  • Weekly follow-up emails from the trainer with action steps to keep you on-track to succeed
  • Brochures, business cards and other materials you need to succeed.
  • Marketing and business plan help.
  • Affordable web sites to give your business a professional image right away.

Q: What type of guarantee do I get with NAPCO?
A: We have a 100% Money Back Guarantee policy. If we fail to deliver, you get your money back. It's that simple.

Q: Will I actually get to spray in class?
A: Absolutely! Compare our class to other weekend refinishing classes that give their students little to no actual spraying time and the choice becomes clear. Each class will spray both bathtubs and countertops and receive several hours of hands-on spray time. You will personally have many opportunities to spray while the instructor analyzes your work and develops your spray technique. NAPCO gives you the skills you need to run a successful refinishing business.

Q: Can I learn refinishing in just 2 days?
A: Yes. This class is designed to give you all the skills and hands-on experience you?ll need to be successful. However, we encourage new trainees to practice the skills learned in class to develop their technique and further advance their skill level.

Q: What will it cost to start my business?
A: Operating your refinishing company as a home-based business is extremely affordable and easy, since there are no leases to sign and no rent to pay. And, unlike retail businesses, there's very little inventory to stock, keeping your overhead extremely low. Refinishing is one of the most affordable, high profit businesses available! The startup cost for training, equipment and chemicals to refinish 12 tubs can run as little as $1,500.

Q: What happens if I'm out in the field and can't figure something out?
A: Simply call us toll-free and talk to the person who trained you. You may run into a situation you have never seen before but you won't be alone! We'll help you through it so your customer is happy. This is critically important in the first 6 - 12 months. Other training outfits don't offer this NAPCO exclusive.

Q: Can I start my refinishing business and keep my full time job?
A: Refinishing is the perfect business for people who don't want to or can't afford to give up their full time jobs. Book your work to fit around your full time job until your business grows. Or operate your business on a part time basis permanently and keep your full time job. It?s up to you! Refinishing gives you the flexibility to grow your business as big as you want it to be.

Q: Should I add this to my existing business?
A: Refinishing fits perfectly with many service or trade related business. You already have contact with decision makers who need this service, making it an easy sell. Contractors, painters, carpet cleaners, construction clean up services, rehabbers, tile setters, grout replacement services and handymen are among the businesses that have had great success adding this service.

Q: I think I'll need help with the business end of things. How much help do you provide?
A: We provide you with a lot of help! You'll receive expert advice on starting your business, bidding jobs, hiring help, advertising and much more. Our high level of support, and commitment to your success after the class really set us apart. You'll be in business for yourself but not by yourself. These are many of the same services offered by franchise outfits without the mega investment. We help you with...

  • Weekly follow-up emails from the trainer with action steps to keep you on-track to succeed
  • Brochures, business cards and other materials you need to succeed.
  • Marketing and business plan help.
  • Affordable web sites to give your business a professional image right away.

Q: What type of lodging is available?
A: Holiday Inn, Skokie. NAPCO has arranged a low $99.00/night rate that includes transportation to and from the class. That's a 45% savings over other nearby hotels and saves you the cost of renting a car. The Holiday Inn is a clean and modern hotel just steps from a large mall with live theater, movie theaters, restaurants and shopping. There is a swimming pool and a great breakfast is included too. Call the hotel at 847-679-8900 and mention NAPCO to get the special rate. Click here for more information about the hotel.

Q: Will I receive a certificate or diploma?
A: . This is very helpful with getting your company insured and with your advertising. People love to deal with a trained professional.

Q: Usted ofrece la clase en español?
A: Yes, we have bilingual staff members and can arrange for a translator in class. Please call us toll-free at 1-800-888-1081 for more details.

Q: I am mainly interested in spot repair. Is it covered in class?
A: Yes. While most of the 2-day class is devoted to full fixture refinishing, spot repair is a topic that is covered in detail. An alternative is to book a 1-day private lesson with us, devoted to spot repair only. Please call us toll-free for more information on spot repair classes at 1-800-888-1081.

Q: I want to send my employees to your class, but I don't want them to learn about starting a business, sales and marketing. Do you offer classes that are designed for employees?
A: Yes. Many companies send their employees to us for training every year. Like you, they do not want their employees to learn about the business topics. We can custom design a class for your employees that meet your needs and budget. Please call us toll-free for details at 1-800-888-1081.

Q: I really want my training to include doing work in actual customers' homes. Do you offer a field training option?
A: Yes. Stay a 3rd day and we'll take you out in the field where you will work in actual customers' homes with a trainer right by your side every step of the way. We can only field train a limited number of students per class, so you must call us in advance to reserve your space. Call us for pricing and details or to reserve your space toll-free at 1-800-888-1081.

Q: Do you offer private lessons?
A: Yes. The 2-day group class is by far the most popular option, but we understand that some students prefer one-on-one training. Our most popular private lesson class is our 1-day spot repair class. We also have some students who opt to stay an extra day after their 2-day class for more one-on-one time with their trainer in the spray booth at our facility. Still others want to go out in the field and work in a customer's home with a trainer at their side. We offer all these options and many more. We can custom tailor a class for everyone's needs and budget. Call us toll-free at 1-800-888-1081 to get details and pricing on private lessons.

Q: Do you have references from former NAPCO students that I can contact?
A: Absolutely. We are very proud of our high quality class and encourage you to make sure our class is right for you. Call us toll-free at 1-800-888-1081 for references. Or click here to check out some of our students' written. We encourage you to take a close look at what we have to offer, because the closer you look at us, the better we look.

GET GOING ON YOUR NEW CAREER!
Call us for more information at 800-888-1081