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Equipment, Supplies and Training for the Professional Refinisher

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Set Up Your Small Business for Success

We know that running your small business is more than just mastering the art of refinishing bathtubs and kitchen countertops. Of course, you have to be an excellent professional refinisher to attract clients, but we know all too well that there are many aspects to running an effective business that go beyond providing a great service and superior product.

Set Up Systems for Your Small Business

Putting the right systems in place can give you peace of mind that your business is running smoothly and efficiently. From a process to make sure you always have the right NAPCO refinishing products on hand, to a system to efficiently schedule jobs, putting in place processes to help manage these important aspects of your business will keep things humming along.
Thankfully, there are an abundance of tools and resources available to help. Additionally, these systems don’t have to be expensive, in fact, there are even some free options that can help you out.

At the NAPCO corporate office, we utilize the EOS (Entrepreneurial Operating System) Model. This model helps us manage everything from making sure each and every one of us is accountable to each other and our work to helping us innovate better ways to serve you, our customer. The EOS website has some great free resources, including a 20-question organizational checkup. Whether you work by yourself or have a crew to support you, this organizational checkup can help identify where your business is strong and areas that could use some attention.

Another great free tool is Trello, which is a free project management tool with the motto “organize anything.” This tool is based on the Kanban system, which was initially developed by Toyota. Kanban is a lean manufacturing system that aims to promote efficiency and reduce errors. However, given the power of digital integrations, Trello goes well beyond its Kanban origins and can be used for everything from managing a sales pipeline to running an architecture firm.

Engage in Trial and Error

Both of these two tools give a framework for running your business. Ultimately, it may take some trial and error to figure out what works best for you and your organization. But, what we can tell you from working with thousands of small business owners is that taking the time to assess the current state of your business and working towards implementing systems and processes to help you grow your refinishing business is time well spent towards success.
Need help? We’re always here. Just give us a call.

Dani Nichols

I started out with NAPCO in 1996, shortly after it was purchased by Steve Coven. Both Steve and I shared a vision of growth for NAPCO. Always hungry for knowledge, I learned whatever I needed including sales, marketing, web development, operations management, HR, building and retaining a customer base. Whew! It has been a lot of fun because in the end, I really like working with our customers. They make it all worthwhile for me.

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