Tech Support

Even the best refinishing products can fail when preparation, moisture control, ventilation, or application techniques are overlooked. This guide explores the most common refinishing mistakes and how experienced professionals avoid them to reduce callbacks, improve coating performance, and deliver consistent, high-quality results.

Running a refinishing business can be a lonely grind. Long days, tough pricing conversations, callbacks, and growth decisions often fall on one person’s shoulders. The NAPCO Top Gun Peer Group was created to change that – bringing professional refinishers together for monthly peer support, business training, and real-world insight from people who understand the trade.

Winter weather can do more than slow down your morning commute — it can affect the performance of the refinishing products you depend on. From temperature-sensitive coatings to moisture-related issues in spray applications, even small environmental changes can cause big problems. This guide from NAPCO Ltd covers how to properly store materials, condition your workspace, and maintain equipment for flawless results all winter long.

How well you care for the equipment of your trade is important both for yourself and your customers. Extend the overall life and get more out of your equipment investments by keeping your refinishing equipment clean. Let’s take a look at three key ways of doing so.

We believe in you, our customers! We want you to work with confidence, and always feel like NAPCO is by your side on every job now more than ever. For these reasons, we are thrilled to announce that NAPCO has launched a new service, Live Virtual Technical Support!

Refinishers now have a resource for how-to information NAPCO recently unveiled a YouTube playlist with tech support videos. The professional videos show how to correctly perform many basic refinishing tasks and processes. The videos are unique to the industry because they are professionally produced and informative and easy to follow. Titles currently on the YouTube […]

NAPCO’s Mike Ripp has over 30 years of experience in tub refinishing, making him a leading authority in the industry. In addition to providing refinishing training courses as Director of Training and Tech Support at NAPCO, Mike is an exceptional mentor in teaching tradesmen how to build their business. “Mike, I’m seeing the coating starting […]

You’re busy. You have another tub to get done today and you’re running late. What do you do? Maybe skip a safety measure or two to save a few minutes? Think again. Recently in San Diego, a refinisher wasn’t using a fume exhaust system and caused an explosion, rocking an apartment building. The explosion and […]