Equipment, Supplies, and Training for the Professional Refinisher
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North American Polymer Company

  1. Ask Mike Ripp: Is Exhibiting At Home Shows Worth It?

    “Hey Mike, I’m thinking about exhibiting at a Home Show, but I’m not sure. Do you think it would be a profitable experience?” Sure, that upcoming home show on the calendar looks like it could bring some good exposure to your refinishing business – and it very well may. But if you have a booth […]
  2. Network Like a Pro and Grow Your Business

    Believe it or not, everybody needs to be networking. Even tradesmen. Sure, your customers will hopefully refer you to others and that’s terrific. But in between those nice referrals, you’ve got to make connections among people who might be able to introduce you to prospective customers. Where do you begin? Especially if you dread the […]
  3. Why didn't that project go anywhere?

    Some jobs may seem like “no-brainer” deals where your customer has a need, you’ve supplied a solid bid and the stars should align for a project to come through. And then you wait. And wait. And wait. Time to give up and move on? Before you throw in the towel, ask yourself these questions and […]
  4. Tub Refinisher Causes Apartment Fire

    You’re busy. You have another tub to get done today and you’re running late. What do you do? Maybe skip a safety measure or two to save a few minutes? Think again. Recently in San Diego, a refinisher wasn’t using a fume exhaust system and caused an explosion, rocking an apartment building. The explosion and […]
  5. 5 Secrets To Better Customer Conversations

    How do you always know just what your customer has in mind so you can used those well-polished skills to deliver on the project when it counts? It’s not just about being better when it comes to being hands-on. It’s about using those instruments attached your head called ears – because by improving your listening […]
  6. 3 Steps To Stop Chasing “Cold” Prospects!

    Question: Do you know what your very best customer looks like? A lot of tradesmen don’t or they’ll say, “Anybody who has money.” Sure, money is obviously important - but so is knowing where you should be spending your quality time. Ah yes. Time. We all have a limited amount of it and in your […]
  7. Remodeling Projects Get Ready For The Big Thaw

    There’s one silver lining to an unusually long and bitter Winter that a large part of the country recently experienced: It may have made homeowners all the more anxious to get rolling on home improvement projects. A recent poll by Piper Jaffray suggests that nearly a third of all homeowners nationwide reported having their home […]
  8. You Have The Right To Earn A Professional Living!

    How to make more money in bathtub refinishing “If I raise my price, my regular customers will stop using me and I’m going to lose work!” How many times have we heard a refinisher say that? All the time, right? So why is it those refinishers who have higher prices are generally a lot busier than […]
  9. Could Millennials Key A Housing Comeback?

    The Millennial generation, typically those who are 33 years old and younger, represent one of the largest generational groups in U.S. history after the Baby Boomers. As such, their potential to positively influence the housing market in a big way can’t be discounted. According to an annual survey of recent homebuyers by The National Association of Realtors, millennials are the leading generation of all first-time homebuyers.
  10. 3 Ways To Take Your LinkedIn Visibility Up A Notch

    As a tradesman, you know that good word of mouth is a key part of growing your network of potential referrals. But what about expanding your network online to complement that effort? Are you connected to clients and other people who have been good partners for you there too? If you’re thinking that your online […]

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