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  1. That Customer is Taking Up Too Much of My Time!

    You like to think of yourself as a customer service master. You’re someone who’s always there to answer every last customer question. Phone call for you? No problem. Emails later at night? Sure thing. Even that customer who loves to chat with you when a job wraps up when you’ve got another job to get […]
  2. Protect Your Small Business Credit Score

    Small businesses don’t always have small expenses. As larger needs with your business come up, you’re going to want to explore some financing options. And that’s where it’s smart to know what a lender will be looking at in order to potentially approve you for financing. Credit is credit, right? Wrong. There’s a difference between […]
  3. Are We Entering “Housing Bubble 2”?

    In the most recent release of its home price index, the Federal Housing Finance Agency showed that the prices of U.S. homes rose only .8% in the second quarter of 2014. That’s important because while that’s the 12th quarter in a row that we've seen a home price increase, it suggests that compared to the […]
  4. Why didn't that project go anywhere?

    Some jobs may seem like “no-brainer” deals where your customer has a need, you’ve supplied a solid bid and the stars should align for a project to come through. And then you wait. And wait. And wait. Time to give up and move on? Before you throw in the towel, ask yourself these questions and […]
  5. 5 Secrets To Better Customer Conversations

    How do you always know just what your customer has in mind so you can used those well-polished skills to deliver on the project when it counts? It’s not just about being better when it comes to being hands-on. It’s about using those instruments attached your head called ears – because by improving your listening […]
  6. Remodeling Projects Get Ready For The Big Thaw

    There’s one silver lining to an unusually long and bitter Winter that a large part of the country recently experienced: It may have made homeowners all the more anxious to get rolling on home improvement projects. A recent poll by Piper Jaffray suggests that nearly a third of all homeowners nationwide reported having their home […]
  7. Could Millennials Key A Housing Comeback?

    The Millennial generation, typically those who are 33 years old and younger, represent one of the largest generational groups in U.S. history after the Baby Boomers. As such, their potential to positively influence the housing market in a big way can’t be discounted. According to an annual survey of recent homebuyers by The National Association of Realtors, millennials are the leading generation of all first-time homebuyers.

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