Small Business Tips

When customers are deciding between refinishing and replacement, price is only part of the conversation. Professional refinishers can build trust and win more jobs by clearly explaining the differences in total project cost, timeline, disruption, sustainability, and surface condition. Learn how to help customers recognize when refinishing offers the smarter value.

Commercial refinishing offers more than larger projects – it provides repeat business, predictable revenue, and long-term relationships with property managers. Learn why apartment complexes, hotels, and other commercial accounts can help professional refinishers build a more profitable, sustainable business while reducing reliance on one-time residential jobs.

Busy season can overwhelm unprepared refinishing businesses. This article explains how professional refinishers use inventory planning, structured scheduling, and targeted marketing to stay efficient, reduce stress, and handle increased demand with confidence.

Many refinishing businesses stay busy but struggle to grow profitably. This article explores the common reasons refinishers plateau and how peer learning, operational systems, and strategic pricing can help create stronger, more sustainable business growth.

Frequent small orders may be costing your refinishing business more than you realize. This guide explains how professional refinishers are lowering freight expenses through LTL shipping and smarter bulk ordering – helping improve margins, simplify inventory, and reduce last-minute reorders.

Managing product costs is one of the biggest challenges for refinishing businesses. In this case study, Ryan Barr shares how shifting from bi-weekly NAPCO orders to bulk purchasing helped him cut expenses in half, improve inventory control, and create more consistent results – proving that smarter business decisions can drive long-term growth.

Most tub and tile refinishers begin their careers mastering the technical side of the trade. But staying busy with jobs doesn’t always mean you’re building a sustainable business. This article explores the mindset shift that separates owning a job from running a profitable refinishing business—and the practical decisions that make the difference.

Residential and commercial refinishing projects may use similar skills, but they are judged by very different standards. Property managers, hotel operators, and multifamily owners prioritize consistency, scheduling precision, durability, and documentation. Contractors who understand that shift move from occasional commercial jobs to trusted long-term vendor relationships.

Running a refinishing business can be a lonely grind. Long days, tough pricing conversations, callbacks, and growth decisions often fall on one person’s shoulders. The NAPCO Top Gun Peer Group was created to change that – bringing professional refinishers together for monthly peer support, business training, and real-world insight from people who understand the trade.

Rising material prices and economic uncertainty are slowing traditional remodel projects — but that doesn’t mean demand has disappeared. Many homeowners still want updated kitchens and bathrooms; they just need more affordable options.
Adding refinishing services gives remodelers a built-in Plan B to save stalled projects, strengthen client relationships, and keep crews busy. With NAPCO’s ProLaunch™ Program, remodelers can get expert training, tools, and support to start offering refinishing confidently — and turn “no” estimates into steady, profitable work.