small business
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Best Practices for Pursuing Multi-Unit Refinishing Opportunities
As you are growing your refinishing business one of the challenges is how to create scale and stability in your business. Multi-unit opportunities are one important way to do that. Multi-unit opportunities are found with hotels, apartment complexes, dormitories, and realtors. Each of these is slightly different in terms of what they care about, how, and why they buy. In this paper, we will profile each type of buyer and discuss how to approach and sell to them.
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Know Your Buyer Personas
In the bath and kitchen refinishing market, there are several different types of buyers. Each type of buyer has their own priorities and unique buying process. Personas are very helpful in developing a profile for the customer, knowing what services they want, and how they buy. We’ve identified several personas for the refinishing business. Use them as a guide as you are prospecting and engaging with customers.
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Lessons from the Pandemic for Small Kitchen and Bath Refinishing Businesses
Businesses and entrepreneurs, including kitchen and bath refinishers, who saw the pandemic as something of a teaching experience and were able to learn and adapt, ultimately came out in better shape. The following is a look at a few of what we see as the most important lessons from the pandemic refinishers and entrepreneurs should consider for a thriving business.
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Protecting Your Small Business From Robocaller Scams
There’s a recorded call on your business phone line from someone claiming to be a Google representative. They’d like you to contact them about your local business listing because, after all, don’t you want to be found more easily online? They can fix some things up for you in no time and you’ll find yourself […]