Equipment, Supplies, and Training for the Professional Refinisher
NAPCO Refinisher
July 2024
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Getting Follow-Up Refinishing Projects
This month’s article will teach you how to gain follow-up refinishing projects from your current or recent customers. This will include when to discuss follow-up projects, how to ask for customer interest, and how to close the sale. We will also discuss how to approach recent customers to ask about follow-up projects, including conversation and call scripts.